Cachi ships all around Australia with complimentary shipping for all orders over $150. Most of our clothes are made to order so allow 3-4 business days for dispatch.

Time & Cost

Australia Wide shipping via Sendle
Melbourne: 1-2 days once dispatched
Rest of Australia: 2-3 days once dispatched
$10

You will be notified via email once your order has been dispatched, this email will include all tracking details relating to your order

Click & Collect

We offer a free Click & Collect service at our Cachi store in Surrey Hills, VIC. Simply pick and pay for your products via our website or over the phone and within 10 business days your order will be waiting for you. We’ll send you an email as soon as it’s ready to be picked up.

Lost or Damaged Goods

if your order is lost or damaged in transit, please contact us at info@cachidesigns.com.au or call 0424 882 203, so that we may assist you. We are available Monday to Friday 8am - 4pm and Saturday 8am - 2pm.

100% Carbon Neutral Delivery

All of Cachi’s deliveries are 100% carbon neutral and sent via Sendle. Being carbon neutral means that your net release of CO2e into the atmosphere is zero. Basically, whatever CO2e you emit is cancelled out by a process known as 'offsetting' – that is, supporting projects that reduce emissions, like regenerating precious forest, replacing old equipment with more efficient technology, or even training communities in beekeeping!